Recruitment Process

1. Online application

You have two options here:

• Search and apply for a specific position available within our corporate office or bakeries; or
• Search and submit an expression of interest for a specific role (e.g. baker) and tell us which location you would like to work at.

The application process takes approximately 10-15 minutes to complete and will be kept on file for up to 12 months or longer if you would like us to inform you when positions become available. Use the job alert to tell us which roles you’d like to be notified about.

2. Phone interview

You may be contacted to discuss your application and expectations prior to a face to face interview . A phone interview is usually conducted for more specialised corporate roles to ensure you have enough information to make an informed decision about your application. It is also used to short list a large number of applications.

3. Face to face interview

Takes place at one of our regional offices or at a bakery. Interviews will generally consist of a variety of questions regarding your skills, experience and career aspirations. This is an opportunity for you to ask questions about the role, the team and the company.

4. Skills / psychometric testing

Some roles require you to undertake skills and/or psychometric testing. This is to ensure that you have the required level of skill for the role and to make sure that the team and culture is a good fit.

5. Trial (ON MONDAY)

Some bakery roles will provide you with an opportunity to trial employment in the role you’ve applied for in order for you to determine whether this is the job for you. This is not a formal offer but you will be paid for this trial shift.

6. Reference checks

All roles that require previous employment experience will include a reference check as part of the recruitment process. You will be notified if referees are to be contacted.

7. Offer

Bakers Delight Holdings and franchisees will provide a written offer and employment agreement when the application has been successful.

8. Induction

You will be provided with access to our online eLearning platform to start your training straight away.